Support Center & FAQs
How can we help you with your daily Jap counting and sadhana activity monitoring?
General FAQs
Naam Dhan is a dedicated Naam Jap counter app designed to help you count, track, and monitor your daily Jap activity and sadhana. It offers custom mantra additions, mala round targets (108 counts), interactive haptic touch counters, and detailed activity insights to maintain spiritual consistency.
Simply open the Jap screen and tap the digital mala target to count your chants. Naam Dhan automatically tracks your completed rounds, total daily chants, active streak days, and timestamps each session on your chronological Activity Timeline.
By default, your Jap counts and logs are stored locally on your device for 100% offline access. To secure your data and restore it on new devices, you can link your account with Google inside the Profile screen. This automatically backs up your Jap logs to our secure cloud database.
If you wish to close your account and permanently remove your Jap activity data, follow these steps:
- Go to the Settings screen in the app.
- Scroll down to the General & Data section.
- Tap on Delete Account (this will only appear if you are logged in).
- Confirm the action by pressing and holding the confirmation button.
Note: This will permanently wipe your profile, custom mantras, and Jap history from our cloud databases within 7 days.
Features & Premium Billing
Naam Dhan includes a tactile Jap counter, haptic touch feedback, multiple bead sounds (wood, bell, water drop), custom mantra creation, round target setting, daily streak tracking, offline storage, and cloud backup.
Premium subscribers unlock customization features to elevate their Jap experience, including:
- Access to all custom accent colors and design themes.
- Access to all premium display fonts (including clean Devanagari fonts).
- Unlimited custom mantras and round targets.
- A 100% ad-free experience.
If you have reinstalled the app or changed devices, open the Profile screen, tap on the Premium card, and click the Restore Purchase button. The app will verify your active app store subscriptions and restore your premium access immediately.
Still need help?
Our support team is here to assist you with any billing issues, bugs, or feature suggestions. Reach out directly at our official support email.
Email Support (naamdhani@gmail.com)